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Customer Comments

"Lisa, The boys LOVED their arrows--they thought they we so awesome. A local group of Eagle scouts and scout helpers who dress up like Indians and do Indian dancing did our program and they also were involved in the bridging ceremony and passed the arrows out to the boys which made everything extra cool. The boys who ordered the plaques are looking forward to sanding and staining them and the parents were impressed with the product. Just wanted to thank you again for the great arrows and kits. There are about 15 scouts in our pack who will be crossing over next year so I'm sure our pack will be contacting you again. Keep up the good work!!"

-Cindy, Pack 117

"Lisa - I received the kits last week & am very pleased - I just need to get to work now!! Thanks for all of your help & I know our scouts will be excited - especially with the arrows! Best Regards, Henry >"

-henry

"Everything in the kits was great, I've started to work staining them and putting them together...really appreciate the beautiful work you all do. v/r Nate"

-nate

"I received the kits last Thursday and had the boys finish them with their parents for our Blue and Gold banquet tonight. I am impressed with the quality of the plaques and with the excellent service you provided. I will recommend you to the other leaders in our pack. Thank you very much."

-Dave

"The four Arrow of Light Award Kits you sent previously made the Arrow of Light Ceremony very special for the boys. In fact, some of the older Boy Scouts were a bit envious. We have five more boys that should be ready to receive their Arrow of Light in May. We're mailing the order and check tomorrow for five more Arrow of Light Award Kits with nameplates."

-Sharon

"Lisa- Thank you very much for your exceptional customer service as related to my Pack's order of Plaque Kits (with arrow and nameplates). The delivery was very prompt AND I am quite pleased with the kit quality. The basswood is smooth and clean, the arrows are especially authentic, and the nameplates are crisp and easy to read. Also, the directions that are included are easy to follow! I can not wait to show our Pack Parent's our purchases. Great Customer Service is hard to find today. You exceeded my expectations on all accounts! Thanks for having such a wonderful product for a very important and special event in my /our son's lives. Sincerely, Sharon B. Woodridge, IL"

-sharon

"Lisa!! Hiya from Florida. Just a quick email to let you know that the arrows arrived safe & sound.... and surprisingly quickly. The parents are very impressed and are in the process of helping me paint the "careers" on the arrows for our Jan. crossover. The quality is vastly superior to the arrows our Pack purchased last year, and we certainly are amazed at the craftsmanship of the arrows we purchased from Cub Items. Thanks a million for supplying Cub Scouting with the opportunity to purchase fine quality items at an affordable rate!!! The Webelos 2 of Pack 704 will be blown away when they are awarded their A.o.L. plaques. YIS, Paula Webelos 2 Leader & Cubmaster Pack 704"

-paula

"Larry and Lisa, The Arrow of Light Plaques are wonderful. My pack has offered them to Webelos Parents to give to their children for 3 years now. The service and quality is wondeful. As a Cub Leader and member of the Council Pow Wow Committee I have had the chance to work with your company many times. Everytime has been wonderful. Your staff is great. I'll always refer fellow "Cubbers" to your Website. Regards and Thanks, Kevin Kennedy Cub Master Pack 5 NP, RI Vice-Chair for the 2003 Pow Wow"

-Kevin

"Ordered pack gifts from you Wednesday by phone. Thanks so much, received the box today!! Please be sure to keep me updated with any new items that you might have. Will recommend your company to our committee and leaders. Thanks again. Lisa P"

-Lisa

"Lisa, Thanks so much for all your help and patience. I really appreciate doing business with people like you. It makes living over seas a lot easier. I hope you have a happy holiday season and a great new year!! YIS Tammy S"

-Tammy

"I was looking at the earlier correspondence about the fletchings and I found out more information from my supplier about them. The Wild Turkey feathers on our arrows are extreemly difficult to get, and in good condition. These do not come from thanksgiving turkeys, which are white in color and have feathers close to chickens. They come from breeders or traders of primitive artifacts who collect the feathers as they are shed or clipped. It takes a long time to collect good feathers. The government legistlators want to make sure wild turkeys are not being poached for their feathers, and distributors/traders in primitive artifacts MUST substantiate and document their procedures for collecting and selling. This is true for bear claws, bones for dream catchers, antler products, etc. Our fletchings are not as perfect as dyed feathers,but they come from respectable supliers and they are real, created by nature and not subjected to poaching practices. They are also sinew wrapped to the shaft unlike others. YIS, Lisa ............................................................................................. Wow, Lisa. That is great to know. I will make sure my son is aware that the feathers are real, wild turkey. I had assumed they were synthetic. I am not at all unhappy with the arrow and the wooden plaque, and I know my son Nick will really love it. He has been very active and will have a quite colorful arrow. I have also bought yellow paint to highlight the sunburst on the stained wood. He will be thrilled. I want to thank you for the excellent customer service. I will be sure to recommend you to our colleagues. Best Regards, Mark Committee Chair Pack 917 Ellicott City, MD"

-mark

"The Arrow of light kits and ornaments arrived today! They are beautiful. The kits are bigger than I thought they would be and even more lovely. The nameplates were all perfect too. My son was really excited about them. I told him he could help me paint stripes on the arrows. Thanks again for everything. I will definately recommend you guys to others in scouting!"

-Lindy

"Thank you. We are prepping our arrows, confirming rank and arrow points, and having a workshop this weekend. Thank you for a beautiful product."

-David

"Larry & Lisa, Just wanted to let you know we were very pleased with the plaques. We just gave them a light sanding and applied a polyurethane finish. We presented them Pack 371 Webelos after they crossed over at the Blue & Gold Banquet. The boys of Dens 6 & 7 thought they were awesome!! You should both feel good that your handiwork & efforts make a great remembrance for the kids. Thank you. P.S. I also have a Bear cub scout, so we may call on you again!"

-Marianne & Denise

"I had ordered your kits last year. The final product turned out really nice, and this year's Webelos wanted the same award. I imagine this will become a tradition for years to come...........You're the best and so easy to do business with! Let me know if you ever grant a mid-west franchise! God bless."

-Loren

"I LOVE this site. I am a new Cubmaster. This is awesome info. Thank you!"

"Larry & Lisa, Just want to say thank you kindly for your prompt service and advice. We ended up going to the hardware store and purchasing some hardwood caps for the plugs. I sanded and finished the plaques with Watco 'Golden Oak' and it came out beautiful. We are going to mount the arrows to the plaque using small stones later in the week. Again many, many thanks! Yours in Scouting, Brett"

"Dear Lisa: The Cub Scout Ornaments arrived safely just as you said............. Our pack had its Blue and Gold Banquet tonight and each den leader and committee chairman received an ornament. They were a huge hit. thank you again for rushing this order and for all your help. Sincerely, Kathy, Pack 123 Committee Chairman"

"The boys were so thrilled!! I does my heart good to see their faces when they receive their Arrow. Thanks for all you do. You wouldn't believe how many ooh's & ahh's you receive. As soon as I know the numbers for next year I'll let you know ( it will probably be around Dec.- I want to get an early start, but that's what I say every year!). Thanks again."

-Joy

"Our kids and their parents were very pleased with their plaques and arrows last year. Nothing like that had ever been presented before in the Pack. They had presented arrows but nothing as detailed and nice as what you make. I'm glad I found you. Thanks again."

"I am now with a Boy Scout troop, but I did give your info to the new Webelos leaders, and told them how happy we were with the arrows. I actually e-mailed the link to your website."

-sw

"Just wanted to let you know how much I think of your product. Two years ago I was searching for a arrow of light plaque for my son's graduation from cub scouts. I found your product and liked the look of it so I ordered it on the spot. I really like the fact that it is unfinished so that I could let my imagination run wild. I started out using your instructions to paint the arrow and by the time I was done the plaque was trimmed with blue, the sunburst was yellow, it was stained on the face, and had the cub scout ranks on it just like your picture shows. Then I put all 20 activity badges on it also. My son was so proud when he received it at the ceremony and it holds a place of honor on his bedroom wall. I would love to email you a photo of it. I just ordered another plaque today for my youngest who crosses in March and I can't wait to deck it out and to see his face when he earns it. Thank you so much. Michael"

-Michael

"Dear Lisa, I wanted you how pleased I was when I received our arrows. We have already started painting on them and they are coming out AWESOME!!! We received them alot quicker than what I had planned and I appreciate that as well. The boys can't wait until the ceremony when they actually get them. Once again, thank you, thank you, thank you for all your help!! I will definately recommend your company. Sincerely, Colleen W. Pack 205 Bossier City, Louisiana"

-colleen

"Lisa, just wanted to say thanks again. The parents love the awards! We've almost got the color bands done and the boys think they're cool too. I'm recommending you guys to the Webelos I leader for his boys next year. (Actually I learned about you guys from last year's Webelos II leader so it appears to have become a tradition in Pack 440 now.) Thanks again, YIS Jay S."

-Jay

"Hi, Loved your website and will be sure to pass it on at the next committe meeting to all our scout leaders. Thanks, AL"

-Al

"JUST WANTED TO LET YOU KNOW THAT THE ARROW THAT WE HAD ORDERED FROM YOUR BUSINESS WAS GREAT. WE HAD PRESENTED IT TO OUR PREVIOUS CUB MASTER AT OUR BLUE AND GOLD BANQUET IN FEBRUARY. HE HAD NO IDEA THAT WE HAD THIS PLANNED AND WAS VERY, VERY SURPRISED. NOW HE HAS HIS OWN "ARROW OF LIGHT". HE WAS A CUB SCOUT AND A BOY SCOUT IN HIS YOUTH AND HE COULD NOT HAVE ASKED FOR A BETTER GIFT OF APPRECIATION FOR HIS YEARS THAT HE DEDICATED TO OUR PACK. I DO NOT KNOW HOW I RECEIVED YOUR SITE THROUGH MY E-MAIL...I AM HOPING TO BE ABLE TO USE YOUR PRODUCTS IN THE FUTURE. THANK YOU AGAIN, MONICA ,WEBELO SCOUT LEADER PACK 352"

-MONICA

"Dear Lisa- Oh my! The plaques arrived today. they are wonderful! Much better than we could have made. And the name plates are so professional. The boys will love these. They are better in person. I am so glad I found your site. Thank you! Elisabeth, pack 107, Phoenix AZ"

-elizabeth

"Larry and Lisa, Thanks for my order in a timely manner. Received on Saturday. Packaging was great, no damage found... Once again Thanks for the way you handled my order. I have already given your name and e-mail to our other WEBLOS Leader so He can hopefully use you for his Arrow of Light. I do like the kit you supplied and I believe the Kids will enjoy them to. Thank you Randall"

"Dear Lisa...It was a very exciting day for Andrew and us. The ceremony was so personal and so special. The presentation of the arrow was so special with our message to our son to follow the arrow which faces right. so you can go on a straight path to reaching your dreams. These weren't the exact words but everyone was in tears. When he opened the package with the arrow of light plaque, we heard many ohs and awes from the crowd. The moment I will never forget was before the ceremonies even started, even before everyone arrived. Andrew was at the awards table and our pack has the exact plaque with candles attached from behind each ray of sun. As the cubmaster reads off what each of the seven rays of sun represent they light the candle corresponding with the ray. Anyway, before the start of the banquet Andrew was running his fingers over the placque and through the rays of sun and was in deep thought and admiration and when he received his very own he was speechless. He was very happy. My husband stained it a neutural color that brought out the wood tones. We left the rays natural without any yellow paint. It looked so rich. We placed the patches along the bottom of the plaque behind the arrow. The whole arrow and plaque is absolutely beautiful. Thank you in making this presentation to our son so special. It was what we wanted. Sincerely, JoAnn"

"Dear Lisa, I received the plaques today. They are fantastic! I am so glad we ordered from you. I am looking forward to the boy's faces when they see these! Thanks so much.. Nancy Saidian Pack 2102 Webelos Den Leader Committee Chair Scout Parent"

-nancy

"They came today!!! You are the BEST!!!!! Thanks so much for your efficiency. We would be happy to order again from you guys. Liz"

-Liz

"Thank you so much for helping us with this last minute order. We saw the plaques from you last year and they where absolutly gorgious. Thank you so much for making such a wonderful product for our boys to treasure for years to come. Eileen, pack 132, New Jersey"

-Eileen

"Larry, we have a plaque that we ordered from you guys for our now 17 year-old Eagle Scout when he received his Arrow of Light in 1998. Now his younger brother is starting Tiger Cubs this year. We will be buying an arrow for him and the other Tigers. I only wish that I had known about you when our oldest (also an Eagle) received his Arrow of Light in 1996. His plaque pales by comparison! Beth"

-Beth

"Dear Lisa, I finished varnishing the Arrow of Light plaques I had ordered from you this weekend, and affixed the name plates this morning. I wanted to thank you for selling these--it is such a special way to highlight my son's scouting achievements (and those of his friend whose father was our cubmaster.) They're simply beautiful, and my son will be thrilled when he sees it completed hanging in his room after school today. I'll be sure to direct others to your site. Thanks again! YIS, Karen"

"Dear Lisa, I am sorry it toke so long to get back to you.... Our Arrow of Light ceremony was last week and I saw all the plaques for the first time. I think all were happy with the way they turned out. None of us decided to attach patches as they might cover the name plate. I heard only good feedback on them. We displayed them on a table at our ceremony. I had researched several options for arrow plaques and holders on the web, and gave my parents the chance to vote on which they liked best. Obviously, yours were the item they preferred. I also want to thank you for the way the plaques and arrows were packed for delivery. Everything came in good condition. I know their plaque is an item my boys will always cherish. YIS, Laure"

-laure

"Thank you for your site.I am a learning assistant cub master and I've learned a lot here. My grandson has earned the Arrow of Light but I plan on helping the cubs that are in our pack awhile longer and sites like yours are very good for me to help them."

-Carole

"I just recieved the arrows today and they look great. You give a great product and I'm sure the kids will love these arrows. Just wanted to Thank you for your service and I'm sure the future leaders of our Pack will be contacting you for many years to come. I just had one question. Do you have a diagram of what colors i should paint on the arrows for all of the kids achievements? I've seen many different types out there but I thought you might have one too and from the quality of the arrows I figured your idea would be the best. Once again I Thank You for the arrows they are great!!!!!!!! May God bless you, Ricky Murphy Pack 206 Independence, Missouri Ricky.. thank you for your comments and yes our arrows come with a schematic for color coding the arrows should anyone else want to know."

-Ricky

"I would definitely recommend the entire "Arrow of Light Kit" to any graduating Webelo II Cub Scouts. It is well worth the $ 45 and is also a good den project. Doug, Webelo Leader"

-Doug

"Thank you once again for your service and wonderful Products. the figurines of the Cub scout and both of the ones of the Boy Scout are great items. You provide a wonderful prompt service. keep up the great work. Ricky M."

-Ricky

"Lisa: although I haven't torn thru the eintire package, I can't be happier with what I've seen. You guys do a great service to Scouting.. the boys (and parents!) will be thrilled I'm sure! Thanks again, Mike, cubmaster Pack 362, Virginia"

-michael moss

"recently ordered several arrow of light kits from you for Pack 19 of Denham Springs. I just wanted to say thank you so much for working with us on our order when I had to call and add several boys’ names to the list at the last minute. You got the kits out to us that same day so that we would have time to stain and paint them and you put a rush on the name plates so that we received all of them in time for graduation. Thank you, thank you for going above and beyond for our boys. The kits are awesome and all of the boys were so excited to receive them at graduation this past Friday. You truly helped make this a memorable experience for all of us. Laura B."

-laura

"Thank you very much for send the order so quickly, the arrows, plaque and name plates look great. Excellent work. Margaret, pack 145 clark, NJ"

"Everything looks great! The parents of all the six boys are making the awards for them. We are all looking forward to presenting them to the boys in February at the Blue and Gold banquet. Thanks, Craig"

-craig

"I did receive the arrows. they look great. I have added your site to my favorites for futere needs. Thanks, Mike"

-mike

"Lisa, The plaques and arrows are awesome! I'm excited for the parents to get together and personalize the boys accomplishments on the arrows and finish the plaques for our boys for their AOL Ceremony. These will truely be keepsakes for the boys to treasure! Your website is great! Very informative and helpful. Thank you for your prompt service. I will pass your website on to others. Thank you, Denise"

-Denise

"Lisa, I can't think of anything that you'd have to improve on! Your responsiveness and customer care were excellent, the product packaging was very good, and the instructional information was very helpful. Also, I really appreciated the color copy of the legend for the arrows which I in turn made a color copy for each member of our den to use! Thank you so much, Karen"

-karen

"Hi Lisa, We are very pleased with the AOL kits are almost finished with them. They were relatively easy for the boys to do themselves and they had a good time doing them. Liza"

-liza

"Lisa, our pack ended up ordering seven arrows and nameplates...everything turned out perfectly. Our Pack was left this year without someone to make arrows and plaques (a prior dad who had done so had moved on to Boy Scouting) - so your services ended up saving the day!@ We will assuredly be using your products in pack 77 for years to come.- Karen"

-karen

"Lisa, Our Pack ordered 19 Arrow of Light kits and I was amazed at how quickly they were sent to us! They were all beautifully crafted our committee team was very happy! The directions sent on how to mark the arrows was very detailed and well explained. We are getting together on Saturday to have an arrow painting party! And mark all of our boys achievements. Thank you for such great service and an outstanding product you make available for our Scouts! We are keeping the award secret so none of the boys know what they will be presented with. But it is definitely an award they will treasure! Thank you again Melanie,- Awards Chairman Arroyo Grande CA"

-melanie

"Hi Lisa, I can't emphasize enough how impressed the parents and friends of the pack were with the awards. I did the colors with the embroidery thread and they were just beautiful. (Time consuming but worth it!) I am sure that the next group of second year Webelos will order the kits as well as the Committee leader asked for your web site after the ceremony. I'll call to remind him March or April. I don't remember exactly how many Webelos there were but I know that it was a bigger group than mine. I hope they order these wonderful keepsakes. Your website is really helpful as well. Maybe some high quality photos to show off how really beautiful these awards are would be nice. Take care... Donna"

-donna

"Our scouts and families are very pleased with their arrow kits. Last night, our den worked on personalizing the kits for the Blue & Gold Banquet. Our scouts will have these kits as a symbol of earning the honor in scouting the AOL. The parents were very impressed with the arrows and wooden plaques. The scouts loved the arrows, too. Thanks. Maria Pack #453"

-maria

"Thanks David, we appreciate you telling us you are pleased. We'll be happy to provide your 9 scouts with our plaques next year! What finish did you use so I may pass that information on to others who ask........... We sprayed several coats of clear satin lacquer, sanding lightly between coats. We hand wrap career bands on our arrows with colored thread, and the mellow honey tone of the plaque really sets the colors off. There are more elaborate plaques out there, but the simple yet elegant design of yours strikes a balance between form and function. David"

-David

"We received our personalied Arrow of Light kits and they are FANTASTIC! The quality is by far, more than we expected. Thanks so much for providing this product to others. We are so excited about presenting these to the boys next month. I have had these boys in my den since they were Tiger cubs and what an honor to be able to present these wonderful awards to them. I know they will be overwhelmed. Thanks again and keep up the good work. YIS, Libby"

-Libby

"Lisa, the Arrow of Light kits were even nicer than expected! The boys will be so excited when they see them (it's a surprise)! Thank you for expediting our order too! You were very helpful! Bob & Deanna"

-Bob & Deanna

"Our den received the kits and worked on staining and painting the arrows/ plagues this past week.. I have to say for myself and for the other parents of our den, we are so impressed with the traditional look of the arrow to the design of the plague. Suggestions for other parents using this kit. We decided to use ZIG Woodcraft Markers for the colors on the arrows, it make a good clean line and (not messy with a group of boys!) Also the plague was not quite as large to insert the patches as shown on your web site so we put them along the peg line which allowed the sun rise design stand out. Thank you again from Den 8 , Pack 559. Cedar Hill, Missouri."

-cindy

"Lisa- The plaque is beautiful. We showed it to the rest of the Den and they agreed. In fact you just filled the order this past week. The Pierce Family order 6 more for the rest of the Den and they arrived on Friday. We are all very excite and the boys will be varnishing them this next week as part of their project. Thank you to you and your husband for such a beautiful job. You made it so easy for boys to really own their Arrow award. Thank You Tim & Kathy Webelos II Leaders"

"Hi Lisa, Thanks so much for the AOL awards. They were delivered today and look great!! Your instructions are great and should do the trick. Tom F., Kirkland, Washington"

"Lisa, I am so excited about my son's achievement and so looking forward to dressing his AOL with service bands! I am forwarding your website to the District so that they can share it. I'll also be leaving the Pack your info so that the next Webelos will be as proud of their AOL as my son will soon be with his! Yours in Scouting, Jim Manley, CM-P692 WLACC/AV District "On My Honor""

-Jim

"Dear Lisa, Your website came to me through our pack's assistant scoutmaster. I was looking for ideas for the construction of an Arrow of Light plaque for my son. I was thrilled to not only find everything I needed for my plaque, but the selection of items was unlike anything I found anywhere else - from the hand-made Chippewa arrows to the Cub and Boy Scout ornaments. When I placed the order, I found the service to be extraordinarily friendly, the delivery was prompt and the items were in excellent condition. I feel fortunate to have discovered such a unique treasure and would recommend your site to anyone. Thank you again for the wonderful experience! Tom N., pack 500, Mason, OH"

-tom

"The AOL plaques from CubItems have become a tradition in our Pack. Each year the parents of the scouts earning the award assemble and prepare these as gifts to the boys. Presenting the plaques is a highlight of the evening and the kids love to show everyone their arrow. This momento is a great way to memorialize the boys time in Cubs and if you add the rank badges, reminds them of all they achieved. I wish I had been presented one when I was a youth. Tom Cubmaster, Pack 559, WA"

-Tom

"Just want to let you know that I got the plaque and really like it a lot. Thanks for the quick response on getting it to me... Corine, Pack 346 Pasadena, Maryland"

"We painted the arrow yesterday and are very pleased with how it looks ... My son and I had a wonderful afternoon doing it together - as dad will be doing the ceremony for him. He absolutely loves it! Mary, Pack 162,McDonough, GA"

"I have been looking for sites like this for a long time. Thank you! Thank you for your site. I have found here much useful information..."

-Maria

"Hey Lisa~ Wowwwwww!!!!!! What a beautiful job you have done on the Arrow of Light awards! Thank you for being so thorough on everything. I hope your company continues for years to come. So that future generations will be able to reap the lovely benefits that continually surpass! I received your order today...Thanks again Lisa, I know the boys will just love them. I can't wait to give them the awards so we can start working on them. I know my son loves his. If you could have only seen the gleem in his eyes when I pulled it out of the box. Connie Pack 105 Den II Florida"

-Connie

"Thanks so much for the speedy processing of our order. It was just shipped Saturday and arrived today! WOW! You folks are Awesome! Thanks again. Jay in Buena Park, CA"

-Jay

"I am late in sending this to you, but wanted to let you know the Arrow of Light arrows and plaques that I purchased from you back in March looked great. They turned out even better than I hoped after the arrows were painted and the plaques were stained and coated. I will be sure the remaining leaders from our Pack have your information for future awards. Thank you again. Todd Miller Assistant Cubmaster, Pack 109 Greensboro, NC Battlefield District"

"Larry and Mrs. Larry, Thanks for your help tonight. Just making sure you have my e-mail etc. I'll call you in two more years when my youngest earns his Arrow of Light (hopefully I'll give you more notice). Doing our best in Pack 110 in Okinawa, Japan. Amy"

-Amy

"Dear Lisa, Thank you so much for all of your help in getting me the cub scout ornaments. I appreciate you calling me back on a Sunday evening to answer my questions. I was even more surprised when you answered the phone at 7:30am Monday morning when I called back to place my order. I was expecting an answering machine. The order got here in two days with your help. Thank you very much and Happy Holiday's!!!! Dawnmarie"

-Dawnmarie

"Chose your product as a result of searching the internet and deciding to build Arrow of Light awards by hand. Wanted a professional looking name plate on the base and your product fit the bill! DEAN from PA"

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